🍩 Ice Cream Parlour Assistant - Padstow 

Job Description

This is a really exciting opportunity to work in a long running local ice cream parlour for a local producer of multi award winning ice cream.

This role is seasonal and is for 2 days per week from April - October

Main Role & Responsibilities to include:

Operations & Customer Service

  • Assisting the supervisor in the running of the Ice Cream Parlour
  • Serving customers at the till and handling customer’s transactions including cash and card.
  • Ensure that the parlour provides a warm and welcoming environment and that customers service is efficient and outstanding at all times.
  • Deal with any customer complaints in a professional manner, ensuring any lessons are learnt
  • Ensure all the public areas that make up the Ice Cream Parlour are maintained to the highest standards of food hygiene and ambience
  • Ensure regular ‘Deep Cleans’ are undertaken
  • Ensuring that stocks and related ingredients are available at all times
  • Regularly monitor and ensure maintenance and if necessary repair of all equipment and machinery in the parlour

Qualifications and Skills

  • The ability to work both independently and as part of a team, and know when to involve others
  • Knowledge and experience of food industry in a service environment
  • Basic IT skills and literacy
  • Experience of managing cash, stock and purchasing procedures
  • Willingness to work weekends, anti-social hours and extra hours required

Other desirable attributes/experience:

  • Experience of working in an ice cream parlour or similar environment
  • Food Hygiene qualifications
  • Up to date first aid qualification

Job Type: Part-time

Download Ice Cream Parlour Assistant Application Form 

  

📍Gallery Assistant - Fowey

Job Description

The Gallery Assistant will have responsibility for the day to day basic running of the store and ensuring exceptional customer service at all times. 

Main Tasks and Responsibilities

  • Ensure that customers have an enjoyable shopping experience by greeting, advising, supporting and serving customers that come into the gallery or contact you by telephone.
  • Answer any queries they may have which may include stock availability, details of special offers, pricing, promotions, company policies and other information as required.
  • Upsell where possible offering our special or promotional items
  • Serving customers at the tills and handling customer’s transactions including cash, card and gift cards
  • Support the Company to increase its online reach by offering our newsletters and / or frequent competitions by taking e-mail information
  • Keep the shop floor, shelving and stock clean and tidy constantly.
  • Restock items ensuring they are attractively displayed as per company policy
  • Receive deliveries from our in-house delivery drivers, check off as correct and deal with any errors. This may involve contacting Head Office by telephone
  • Professionally and accurately advise on and deal with any mail order items as per company policy
  • Work according to the company Health & Safety requirements and, deal with any Health & Safety concerns swiftly taking advice as necessary
  • Work professionally and communicate with colleagues, managers and Head Office at all times to ensure information is received and passed effectively 

Special Projects: 

  • As assigned by the Regional Retail Manager

Download Gallery Assistant Application Form

 

📍Seasonal Gallery Assistant - Fowey & Mevagissey

We have 2 galleries based in Fowey and Mevagissey and we are currently looking for a part-time gallery assistant who is able to cover both stores between the months of April and October. This is a seasonal position and will involve weekend work. 

Job Description

The Gallery Assistant will have responsibility for the day to day basic running of the store and ensuring exceptional customer service at all times.

Main Tasks and Responsibilities

  • Ensure that customers have an enjoyable shopping experience by greeting, advising, supporting and serving customers that come into the gallery or contact you by telephone.
  • Answer any queries they may have which may include stock availability, details of special offers, pricing, promotions, company policies and other information as required.
  • Upsell where possible offering our special or promotional items
  • Serving customers at the tills and handling customer’s transactions including cash, card and gift cards
  • Support the Company to increase its online reach by offering our newsletters and / or frequent competitions by taking e-mail information
  • Keep the shop floor, shelving and stock clean and tidy constantly.
  • Restock items ensuring they are attractively displayed as per company policy
  • Receive deliveries from our in-house delivery drivers, check off as correct and deal with any errors. This may involve contacting Head Office by telephone
  • Professionally and accurately advise on and deal with any mail order items as per company policy
  • Work according to the company Health & Safety requirements and, deal with any Health & Safety concerns swiftly taking advice as necessary
  • Work professionally and communicate with colleagues, managers and Head Office at all times to ensure information is received and passed effectively 

Special Projects: 

  • As assigned by the Regional Retail Manager

Download Gallery Assistant Application Form

 

 

📍JOIN OUR GALLERY STAFF TALENTPOOL

We have 12 gallery locations across Devon and Cornwall and being a seasonal business, we are always on the hunt for seeking enthusiastic and driven individuals to offer exceptional service to our customers. 

If you are interested in becoming a member of the Whistlefish Gallery family, complete the below application form and we will add you to the list of potential applicants when a new position becomes available. 

Job Description

The Gallery Assistant will have responsibility for the day to day basic running of the store and ensuring exceptional customer service at all times. 

Main Tasks and Responsibilities

  • Ensure that customers have an enjoyable shopping experience by greeting, advising, supporting and serving customers that come into the gallery or contact you by telephone.
  • Answer any queries they may have which may include stock availability, details of special offers, pricing, promotions, company policies and other information as required.
  • Upsell where possible offering our special or promotional items
  • Serving customers at the tills and handling customer’s transactions including cash, card and gift cards
  • Support the Company to increase its online reach by offering our newsletters and / or frequent competitions by taking e-mail information
  • Keep the shop floor, shelving and stock clean and tidy constantly.
  • Restock items ensuring they are attractively displayed as per company policy
  • Receive deliveries from our in-house delivery drivers, check off as correct and deal with any errors. This may involve contacting Head Office by telephone
  • Professionally and accurately advise on and deal with any mail order items as per company policy
  • Work according to the company Health & Safety requirements and, deal with any Health & Safety concerns swiftly taking advice as necessary
  • Work professionally and communicate with colleagues, managers and Head Office at all times to ensure information is received and passed effectively

Special Projects:

  • As assigned by the Galleries Supervisor

 Download Gallery Assistant Application Pack