Delivery
waiting for a delivery?
If you are waiting for an order, you can find tracking details in your dispatch email. If you are still having issues with delivery of orders, please email our customer services team.
contact usRoyal Mail deliveries (cards, gifts and wrap) will receive delivery updates directly from Royal Mail and Royal Mail delivery status can be tracked here.
Fedex deliveries (art frames and canvases), can be tracked through the Fedex website here.
free delivery on online orders
Enjoy free delivery when you spend £25 or more on cards, wraps, and gifts.
Please note that stamps are not included in the free delivery offer, so your basket must contain £25 worth of cards, wraps, and gifts to qualify.
The total basket spend must be over £25 after all promotions and discount codes have been applied. If this threshold is not met, a delivery fee will be added.
UK Mainland & Northern Ireland
These packages are all sent via Royal Mail and take 5 working days to dispatch. Our express service is 1 working day.
| Express delivery – Cards, Wrap & Gifts | £4.95 |
| Up to 5 cards (Greetings or Luxury) | £1.75 |
| Standard Delivery (Excludes Framed Prints & Canvas) | £3.75 |
| Free Delivery (Excludes Framed Prints & Canvas) | Free |
UK Mainland (excludes Northern Ireland)
These packages are all sent via FedEx and take 10 working days to dispatch.
| Framed Prints & Canvas | £8.95 |
| Picture Frames | £8.95 |
ROYAL MAIL - EXPRESS Delivery
- Next-day delivery via Royal Mail costs £4.95.
- To qualify, place your order before 1 pm Monday to Friday.
- Orders placed after 1 pm on Friday will be delivered on Saturday.
- Orders placed between 1 pm Friday and 1 pm Sunday will be delivered on Tuesday.
- For deliveries to the Highlands and Islands, please allow an additional day.
Please note that Royal Mail's Tracked 24 service is not guaranteed, but it typically achieves a delivery success rate of 96% or higher.
FedEx Delivery Exclusions
FedEx delivery is not available to certain postcode areas for Framed Prints or Canvases. If your postcode falls within one of the regions listed below, please note that Royal Mail options will apply instead.
- AB: AB31–AB39, AB44–AB45, AB51–AB56
- FK: FK19–FK21
- KA: KA27–KA28
- PA: PA2–PA7
- PH: PH2–PH8, PH15–PH19
- HS, IV, KW, ZE, GG, JE, IM: All postcodes
- PO30
- TR21–TR25: Isles of Scilly
- BT: Northern Ireland
- All International Markets
TRACKING DELIVERY
Tracking details will be emailed to you on dispatch. Royal Mail deliveries will receive delivery updates directly from Royal Mail. Fedex deliveries (Framed Prints and canvases), can be tracked through the Fedex website here.
INTERNATIONAL SHIPPING
We are pleased to offer limited shipping to Germany, France, Ireland, Austria, Cyprus, Malta, the Netherlands, and Portugal for select products. Please note the following:
Germany
- Standard - €11.95
- Large - €14.95
- Heavy - €17.95
France
- Standard - €9.95
- Large - €11.95
- Heavy - €13.95
Ireland
- Standard - €11.95
- Large - €12.95
- Heavy - €14.95
Austria
- Standard - €14.95
- Large - €17.95
- Heavy - €19.95
Cyprus
- Standard - €20.95
- Large - €31.95
- Heavy - €41.95
Malta
- Standard - €22.95
- Large - €34.95
- Heavy - €45.95
Netherlands
- Standard - €15.95
- Large - €22.95
- Heavy - €29.95
Portugal
- Standard - €21.95
- Large - €12.95
- Heavy - €14.95
Delivery Times:
Orders sent internationally typically arrive within 5 to 7 working days, though delays may occur due to customs clearance.
Products included:
Greetings Cards, Luxury Cards, Prints, Jute Bags, Tote Bags, Tea Towels, Notebooks, Wrapping Paper, Gift Tags, Card Bundles, Christmas Cards, Luxury Christmas Cards, and Christmas Wrapping Paper.
We are actively working with our logistics partners to expand our international shipping options, including additional destinations and product categories. Thank you for your understanding and patience as we continue to improve our services.
