Delivery
Waiting For A Delivery?
If you are waiting for an order, you can find tracking details in your dispatch email.
Royal Mail deliveries (cards, gifts and wrap) will receive delivery updates directly from Royal Mail and Royal Mail delivery status can be tracked here.
Fedex deliveries (art frames and canvases), can be tracked through the Fedex website here.
If you are still having issues with delivery of orders, please email our customer services team
Delivery Costs
For online orders, we offer free shipping when you place orders for cards, wraps and gifts only, over the threshold of £25.00. Please note that stamps are not included in this free delivery offering and you will need to add £25 worth of cards, wraps and gifts before the free delivery threshold is met.
You will need to ensure your total basket spend is over £25 after all promotions and discount codes have been applied, or a delivery fee will be added.
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UK Mainland |
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Product Type |
Order Total |
Delivery Cost |
Carrier Service |
Dispatch times |
|
Cards, Wrap & Gifts |
Any |
£4.95 |
Royal Mail - Express Next Day |
Same Working Day |
|
Greetings & Luxury Cards |
Up to 5 Cards |
£1.50 |
Royal Mail - Tracked 48 |
Up to 5 Working Days |
|
Cards, Wrap & Gifts |
£0.00 to £24.99 |
£3.75 |
Royal Mail - Tracked 24 |
Up to 5 Working Days |
|
Cards, Wrap & Gifts |
£25.00 & above |
Free |
Royal Mail - Tracked 24 |
Up to 5 Working Days |
|
Unframed Prints |
Any |
Free |
Royal Mail - Tracked 24 |
Up to 5 Working Days |
|
Framed Prints & Canvas |
Any |
Free |
FedEx Courier - Next Working Day |
Up to 10 Working Days |
| Picture Frames | Any | £9.95 | FedEx Courier - Next Working Day | Up to 10 Working Days |
Royal Mail - Express Next Day
UK next-day delivery via Royal Mail costs £4.95. Order before 2 pm Monday to Friday to receive next-day delivery. Orders placed at 2 pm Friday will be delivered on Saturday. Orders placed before 2 pm Saturday to Sunday will be delivered on Tuesday. Allow an extra day for delivery services to the highlands and islands.
Please note that Tracked 24 with Royal Mail is not a guaranteed service. The quality is typically around 96% upwards.
UK Mainland Delivery
UK Mainland means England, Scotland, Wales and Northern Ireland excluding all and any other islands. The following postcodes are excluded for all FedEx Deliveries (Framed Prints and Canvases): AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB39, AB44, AB45, AB51-AB56, FK19-21, KA27-28, PA2-PA7, PH15-PH19, PH2-PH8, BT (ALL), HS (ALL), IV (ALL), KW (ALL), ZE (ALL), PO30, GY (ALL), JE (ALL), IM (ALL), TR21-25.
Tracking delivery
Tracking details will be emailed to you on dispatch. Royal Mail deliveries will receive delivery updates directly from Royal Mail. Fedex deliveries (Framed Prints and canvases), can be tracked through the Fedex website here.
International Shipping
After negotiations with our courier, shipping costs to Northern Ireland will now be at a standard charge of £30pp for all Framed Prints and Canvases.
Please note that due to ongoing logistics issues we are not currently able to ship any products outside of Mainland United Kingdom.
We are working hard with our logistics partners to resolve this situation, however for the time being we are not able to provide this service. Thank you for your patience and understanding in this matter.
