Delivery

Enjoy free delivery when you spend £25 or more on cards, wraps, and gifts.

Please note that stamps are not included in the free delivery offer, so your basket must contain £25 worth of cards, wraps, and gifts to qualify.

The total basket spend must be over £25 after all promotions and discount codes have been applied. If this threshold is not met, a delivery fee will be added.

• Next-day delivery via Royal Mail costs £4.95.
• To qualify, place your order before 1 pm Monday to Friday.
• Orders placed before 1 pm on Friday will be delivered on Saturday.
• Orders placed between 1 pm Friday and 1 pm Monday will be delivered on Tuesday.
• For deliveries to the Highlands and Islands, please allow an additional day.

Please note that Royal Mail's Tracked 24 service is not guaranteed, but it typically achieves a delivery success rate of 96% or higher.

Some areas of the UK may experience longer delivery times due to their location. While we do our very best to dispatch orders promptly, please be aware that deliveries to the following postcode areas may take longer to arrive when sent via Royal Mail.

Postcodes: AB36–38, AB54–56, FK18–21, KA27–28, PA20–38, PH19–44, PH49–50, TR21–25, BT, GY, IV, IM, JE, and ZE, KW1–17, HS, PA41–80

Adverse weather conditions and local accessibility can also affect delivery times to these regions. If you're ordering to one of these postcodes, we kindly ask that you allow a little extra time for your parcel to arrive.

Thank you for your patience and understanding.

Sunday Delivery Exclusions

From 6 October 2025, Royal Mail will apply additional postcode exclusions for Sunday deliveries on the following services: Special Delivery Guaranteed Next Day and Royal Mail Tracked 24.

The affected postcodes are:

BT, LL15–17, LL20–21, LL23–27, LL32–78, SY6–25, LD, SA14–73, PL10–35, TR.

These exclusions apply only to deliveries on a Sunday. All other delivery days remain unaffected.

FedEx delivery is not available to certain postcode areas for Framed Prints or Canvases. If your postcode falls within one of the regions listed below, please note that Royal Mail options will apply instead.

• AB: AB31–AB39, AB44–AB45, AB51–AB56
• FK: FK19–FK21
• KA: KA27–KA28
• PA: PA2–PA7
• PH: PH2–PH8, PH15–PH19
• HS, IV, KW, ZE, GG, JE, IM: All postcodes
• PO30
• TR21–TR25: Isles of Scilly
• BT: Northern Ireland
• All International Markets

In the unfortunate event that you enter an incorrect or incomplete address whilst placing your order, then the order will likely be returned to you.

Once the order has been returned to us, you may choose between being refunded for the order or, if you would like the order to be resent, you will need to pay for the second postage amount before we can reprocess and reship the order to you.

Tracking details will be emailed to you on dispatch. Royal Mail deliveries will receive delivery updates directly from Royal Mail. Fedex deliveries (Framed Prints and canvases), can be tracked through the Fedex website here.

We are pleased to offer limited shipping to Germany, France, Ireland, Austria, Cyprus, Malta, the Netherlands, and Portugal for select products. Please note the following:

Germany

• Standard - €11.95
• Large - €15.95
• Heavy - €19.95

France

• Standard - €9.95
• Large - €12.95
• Heavy - €14.95

Ireland

• Standard - €11.95
• Large - €13.95
• Heavy - €15.95

Austria

• Standard - €14.95
• Large - €17.95
• Heavy - €19.95

Cyprus

• Standard - €20.95
• Large - €31.95
• Heavy - €41.95

Malta

• Standard - €22.95
• Large - €34.95
• Heavy - €45.95

Netherlands

• Standard - €15.95
• Large - €22.95
• Heavy - €29.95

Portugal

• Standard - €21.95
• Large - €30.95
• Heavy - €38.95

Delivery Times:

Orders sent internationally typically arrive within 5 to 7 working days, though delays may occur due to customs clearance.

Products included:

Greetings Cards, Luxury Cards, Prints, Jute Bags, Tote Bags, Tea Towels, Notebooks, Wrapping Paper, Gift Tags, Gift Tins, Card Bundles, Christmas Cards, Luxury Christmas Cards, and Christmas Wrapping Paper.

We will make sure that every effort is made when packaging Product Types such as Gift Tins; however, should these arrive in a less than satisfactory state, then we can only refund and not replace these items.

We are actively working with our logistics partners to expand our international shipping options, including additional destinations and product categories. Thank you for your understanding and patience as we continue to improve our services.