Rewards Club

Get rewarded for shopping with Whistlefish by joining our rewards club. Simply create an account on our website then discover the amazing ways you can earn reward points below.

Earn points

+5 Points

Spend £1

+50 Points

Create account

+50 Points

Join our newsletter

+500 Points

Refer a friend

+25 Points

Like us on Facebook

+10 Points

Write a review

Redeem points

Redeem your points during checkout using our rewards redemption tool.
Move the slider below to see what your points could be worth.

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Points

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Value

For full redemption terms please see our Rewards Club terms & conditions

Questions & Answers

  • What is the Rewards Club?

    This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

  • How do I join the Rewards Club?

    When you create an account on our website you will automatically be enrolled.

  • Is the Rewards Club available instore?

    At this time the Rewards Club is only available online.

  • Will I earn points on all products?

    You will earn points on almost all products. However, there are some products that we are unable to reward points for. This includes, but is not limted too, items that have been reduced in price.

  • How do I view my Reward point balance?

    Your rewards club membership panel is available when you login to your account. It displays your points balance and any tansactions relating to your points.

  • How do I redeem my points?

    During the checkout you can redeem your points for a voucher/discount code which will be automatically applied to our order. You cannot redeem more than one voucher/discount code at a time.

  • Is there a limit to the amount of points I can earn?

    No. Go ahead and earn as many as you can!

  • What do the 'approved', 'pending' and 'cancelled' statuses mean?

    Approved: These points can be redeemed on rewards immediately Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

  • What happens if a friend I refer cancels or returns their order?

    Your pending points will become cancelled and will be removed from your account.

  • Why did my account balance go down?

    You, or someone you referred, cancelled or returned a purchase.

  • I completed an activity but didn't earn points!

    It can sometimes take a few minutes for us to process your activity and provide your points.

  • Can I use my points during checkout?

    During the checkout you can redeem your points for a voucher/discount code which will be automatically applied to our order. You cannot redeem more than one voucher/discount code at a time.

  • How do I leave the program?

    If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

  • What happens if I decide to join again?

    Just contact us and we'll re-enroll you. However, your point total will begin from zero.

  • Where can I report a problem or give feedback?

    Please use our normal contact details.